Frequently Asked Questions
Everything you need to know about your Tripp NYC orders and alternative style.
How do I determine my correct size in Tripp NYC pants?
Most of our items are designed with an oversized or adjustable fit. We recommend checking the specific size chart on each product page, as our Daang Goodman designs often feature waist cinchers and drawstrings for a customizable fit.
Do you offer international shipping?
Yes, we ship our iconic underground styles worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for online orders?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain clearance items or intimate apparel may be marked as final sale.
How should I care for my bondage pants and hardware?
To preserve the life of your garments and metal hardware, we recommend hand washing in cold water or using a delicate machine cycle inside out. Always hang to dry; do not tumble dry items with heavy straps or metal chains.
Can I modify or cancel my order after it has been placed?
We strive to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping floor, we are unable to make further modifications.
Are your products authentic Tripp NYC?
Yes, when you shop directly through our official store, you are guaranteed 100% authentic Daang Goodman designs. Look for the signature Tripp NYC labels and high-quality hardware that define our brand's legacy.